Difference between revisions of "Staff Guidelines"

Revision as of 01:25, 2 August 2013

All staff members of Runsafe (Super-users, Moderators and Admins) are expected to stick to the following guidelines listed on this page. All staff will be directed to this page upon initiation of their staff position within the community and have no reason to have not read and adhere to said guidelines. If at any point we catch staff members breaking from the guidelines, we will look to remove them from the ranks if needed following verbal discussions.

• Every player and fellow staff member are to be treated with respect. Any dispute you have with a player should be kept outside our public chat channels (TeamSpeak, Minecraft) and resolved in private. If you are witness to an argument evolving you should seek to diffuse it in a mature manner without causing further upset, and in doing so your views on the matter should appear unbiased toward either party.

• You should seek to make yourself seen as a friendly, approachable player on our servers. This includes the avoidance of scamming, bad-mouthing, argument causing and immature language. Falsifying information for personal or other gains is not permitted.

• As a member of staff, the needs of players must be put above your own in-game experience. If a player on our game servers requires assistance, advice or help, you should seek to aid them providing another staff member has not done so.

• All staff members are expected to pull their own weight, at no point should you avoid fulfilling the role of your rank within the presence of others with the same responsibilities. Workloads should be shared across members of staff equally. If at any point you suspect another member of staff is not pulling their weight, it is not your place to call them out on this, rather contact an admin in private and express your concerns. All of our admins are constantly communicating with one another to keep general concerns of the server networked and action will be taken if needed.

• Staff members should work to educate members of the server on our rules and guidelines where possible. If a player does not understand something, you should take the time to explain it in a more understandable fashion and not heckle them, we welcome all age groups to the server and expect patience to be exercised where needed.

• Your position on the server means you are a role-model for the server, we expect staff to set a good example for our player base. The list of things we do not expect to see from staff includes but is not limited to: Bickering, igniting arguments, petty behavior, name calling, whining, demeaning, insults. Your behavior is expected to reflect the greater responsibility inherited with your position in the staff ranks.

• The server is prone to have bugs and exploitable mechanics, and staff are human making them prone to mistakes. If at any point you are presented with any of these problems, you should seek to contact an admin as soon as possible. If you suspect another person (or member of staff) is abusing a bug or exploit, they should be reported without question through private communication with an admin. If other non-staff players are involved in the exploit, you should advise them action will be taken if they exercise any means of exploiting it.

• Being a member of staff grants powers beyond that of normal players, these powers should be used for their intended purpose only. If a member of staff is caught abusing their given powers, action will be taken to remove them from their position. If you suspect a fellow staff member of power abuse, report them in private to an admin. If said staff member is an admin, report them to another admin when the chance arises.

• Your position on Runsafe does not extend past our walls, we are not responsible for anything you do on other servers however if we are made aware you are using your connections with Runsafe on other public services that show a negative view toward Runsafe, we will take action where needed. This includes, but is not limited to: Encouraging server wars, advertising Runsafe on other servers, unauthorized creation of advertisements/web pages/services under the name of Runsafe.

• While we understand that not everyone is fully fluent in English, we expect people to avoid using abbreviations and exercise the use of correct grammar and spelling where possible. Our staff are to be reflected as a mature team of capable individuals and we ask that you help us in promoting this view. This also extends to our voice servers such as TeamSpeak.

• Staff should not immediately confront players for spamming or using capitals. The nChat plugin handles excessive use of capitals, extreme amounts of spam, and basic forms of advertising.

• Account sharing is not allowed for staff under any circumstances. If someone's account is noted as insecure multiple times, they will be demoted in the interests of security. We reserve the right to demote for any reason, but this should be taken into account by all members of staff.

Failure to adhere to the above guidelines will result in suitable punishment with possible escalation of a demotion or removal from the server. With the implementation of these guidelines, our admins will be cracking down upon enforcing them.